Bilingual Training Video for Flexiti Financial - Empowering Retail Partners
Client: Flexiti Financial
Project: Bilingual Training Video
Produced by: BIGSIX MEDIA
Introduction:
BIGSIX MEDIA was honored to partner with Flexiti Financial, a leading fintech company specializing in sales financing for retail stores, to create an impactful Bilingual Training Video. This video was designed to address the challenge faced by Flexiti in repeatedly training their merchant clients. The goal was to provide a comprehensive training resource in both English and French, empowering new merchant clients to quickly and efficiently navigate the Flexiti software system.
Objectives:
Recognizing the need for a versatile and enduring training solution, BIGSIX MEDIA embarked on a mission to produce a bilingual training video. The primary objectives were to streamline the training process, ensure consistency in training materials, and empower merchant clients to become proficient in using Flexiti's software independently.
Key Features and Benefits:
Bilingual Accessibility: The Bilingual Training Video catered to Flexiti's English and French-speaking merchant clients, eliminating language barriers and ensuring accessibility to a wider audience.
Comprehensive Guidance: The video provided comprehensive guidance on navigating Flexiti's software system, ensuring that merchant clients could quickly grasp the functionalities and features.
Consistency in Training: By offering a standardized training resource, the video ensured consistency in the training experience for all merchant clients, regardless of when they onboarded.
24/7 Availability: The training video was available around the clock, always working for Flexiti to train new merchant clients. It offered flexibility and convenience for both Flexiti and its clients.
Efficiency and Empowerment: Merchant clients could access the video at their convenience, empowering them to become self-sufficient in using Flexiti's software system. This increased efficiency and reduced the need for repeated training sessions.
Outcomes:
The Bilingual Training Video produced by BIGSIX MEDIA achieved remarkable results for Flexiti Financial. It significantly reduced the need for repetitive in-person training sessions and empowered merchant clients to quickly adapt to the software system, thereby enhancing their overall experience.
Conclusion:
The collaboration between BIGSIX MEDIA and Flexiti Financial resulted in a versatile and enduring Bilingual Training Video. This video serves as a valuable resource that empowers merchant clients to efficiently navigate Flexiti's software system in both English and French. As an always-accessible training tool, it streamlines the onboarding process and reinforces Flexiti's commitment to delivering excellent service. Together, we celebrate the power of innovation and technology in creating efficient and accessible training solutions for the fintech industry.